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Cracking Clarion’s Disability Discrimination

By guest writer Fiona Downs I became a Clarion tenant via a mutual exchange in 2019. Before the move, I notified Clarion I was registered disabled and would require adaptations to be able to function in my home just like anyone else. I also explained that I care for an autistic family member. My housing… Continue reading Cracking Clarion’s Disability Discrimination

Hexagon Housing, Housing, Repairs and Maintenance, Safe Homes, Service Cuts, Tenant & Resident Democracy

Outsourced Repairs: A False Economy

Hexagon Housing spent almost £7m on repairs and maintenance in 2019, an increase of nearly 14% on the previous year. But does it receive value for money? Or is too much being squandered through outsourced sub-contractors? The landlord owns or manages around 4,300 houses and flats in south-east London. The organisation promises to deliver decent,… Continue reading Outsourced Repairs: A False Economy

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Clarion Tenants’ Complaints Group Gathers Strength

By guest writer Sue Morton Several years ago, sick of the service we were getting from the Heating contractors used by Affinity Sutton, I set up a Facebook group for other tenants to share their stories about them. It wasn’t a very big group but it was effective and we eventually got on BBC South… Continue reading Clarion Tenants’ Complaints Group Gathers Strength