Please register here for the SHAC group organising in your landlord (if you are a tenant or resident of Clarion, One Housing Group, or Hexagon), or if you would like us to set one up for your landlord. These groups complement existing estate-level organisation.
For more information about your landlord, you may also find it useful to check the Housing Ombudsman‘s performance data here.
Register For a SHAC@ Group
Data Protection: Your details will be kept confidential by the SHAC admin team. SHAC does not market products and will never try to ‘sell’ you anything using the details you provide.
Really grateful for this opportunity because currently my landlord, Clarion, are not responding to me regarding their recent massive increase in service charges, and another serious issue. I might need some support with it. Happy to be involved and also looking to join local Renters Union. With the government changes in housing policy directly affecting social landlords, the lack of resources and suchlike, we are seeing a drastic change of direction by these social landlords to a business model, away from the original remit to support the most vulnerable in society and those on low incomes and provide adequate affordable housing. Nothing is secure. Sadly, gone are the days where working class people and poorer families felt they had a home for life.
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We have had massive service charge increases in E3 and they actively seek to prevent going through complaints process and chase for arrears that they apply without justification. Its a sham.
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I have the same issues
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Same with me. Massive increase in service charges. Rude, poor, uncommunicative customer service. The latest is as a leaseholder in one block of four flats is that they are trying to charge me for works/repairs done to another block next door! I’ve never been responsible for this! Been in my flat for nearly 18 year’s! I need help/ assistance with this fight, I’ve barely got the mental capacity to deal with this.
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Hi Julie – it’s a big problem that is enabled by people being atomised. The only way to get a change is by uniting. Email me at shac.action@gmail.com to join our network. It would be useful to know who your landlord is too.
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